Privacy Policy

1. Information We Collect

When you interact with Sabii Farms through Facebook, Messenger, WhatsApp, or our related services, we may receive information that you provide or that is made available to us by the relevant platform.

This may include:

• Your name or profile name.
• Your Facebook or WhatsApp user/account identifier.
• Messages or comments that you send to us.
• Information contained in messages you voluntarily send to us.
• Information necessary to respond to your request.
• Basic technical information provided by the relevant platform when you interact with our services.

We do not intentionally request sensitive personal information from you.

2. How We Use Your Information

We use information received through Facebook, Messenger, WhatsApp, and our related services to:

• Respond to your comments, messages, and enquiries.
• Send you information or links that you have requested.
• Provide access to our free catfish farming lecture and other educational materials.
• Communicate with you about Sabii Farms products, programs, services, or enquiries when appropriate.
• Provide customer support.
• Maintain records of conversations so that we can respond appropriately and provide support.
• Improve our communication and services.

For example, if you comment on a Sabii Farms Facebook post requesting our free catfish farming lecture, we may use the information associated with your interaction to respond to you and provide the requested lecture link.

3. Information Sharing

We do not sell, rent, or trade your personal information.

We may use trusted service providers and technology platforms to operate our communication and business systems. These providers may process information on our behalf only as necessary to provide their services.

We may also disclose information where required by law, legal process, or to protect our rights, users, or services.

4. Facebook and WhatsApp

Our services may use tools and APIs provided by Meta Platforms, Inc. ("Meta"), including Facebook, Messenger, and WhatsApp.

When you interact with us through these platforms, Meta may process your information according to Meta's own privacy policies and terms.

Our use of information received through Meta's platforms is limited to providing and operating our services, responding to your requests, and communicating with you as described in this Privacy Policy.

5. Data Retention

We retain information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing customer support, maintaining business records, and complying with legal obligations.

When information is no longer reasonably required, we may delete or anonymize it.

6. Data Security

We take reasonable technical and organizational measures to protect information against unauthorized access, alteration, disclosure, or destruction.

However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

7. Your Rights and Data Deletion

You may request that we delete personal information that we hold about you.

To request deletion of your information, contact us using the details below. Please include enough information for us to identify the relevant interaction or account.

After verifying the request where necessary, we will delete information that we are not required to retain for legitimate business or legal purposes.

8. Children's Privacy

Our services are intended for adults and general audiences interested in catfish farming and related educational information.

We do not knowingly collect personal information from children for the purpose of providing our services.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, technology, or legal requirements.

Any updated version will be published on this page with a revised "Last updated" date.

10. Contact Us

If you have questions about this Privacy Policy, your personal information, or a data deletion request, you can contact Sabii Farms Incorporated through our official communication channels.